Privacy Policy

Last Updated: July 19, 2025

1. Introduction

Shenzhen Anxinrong Trading Co., Ltd. (trading as “Anxin Bag”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you request a quote, place an order, or otherwise contact us. This information includes:

Contact Information: Your name, email address, phone number, and company name.
Shipping Information: Your company’s physical address or other delivery addresses.
Project Details: Information and design files related to your custom bag order.
Transaction Information: Details about payments and the products and services you have purchased from us.
Communications: Records and copies of our correspondence if you contact us.

Data Collected Automatically

When you use our website, we may automatically collect certain information about your device and Browse activity, such as your IP address, browser type, operating system, referring URLs, and pages viewed. We may use cookies and similar tracking technologies to collect this information.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

Provide, operate, and maintain our services.
Process your transactions and manage your orders, from quotation to final delivery.
Communicate with you, respond to your comments and questions, and provide customer service.
Send you technical notices, updates, and support messages.
Improve our website, products, and services for a better user experience.
Comply with applicable laws, legal processes, and regulations.
With your consent, send you marketing and promotional communications. You may opt-out of receiving these at any time.

4. How We Share Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations, including:

Third-Party Service Providers: We may share your information with third-party vendors who perform services for us, such as payment processing, order fulfillment, shipping and logistics, and IT hosting. These providers only have access to the information necessary to perform their functions and are obligated to protect your data.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to:

Access and Update: You may request to access, review, or update your personal information by contacting us.
Opt-Out of Marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us directly.
Control Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.

Depending on your location, you may have additional rights under local data protection laws.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Company: Shenzhen Anxinrong Trading Co., Ltd.
Trading As: Anxin Bag
Email: sales@anxinbag.com